Warranty Information

At Interstate Utility Trailer, we are committed to providing top-notch service and support for all our customers. As authorized dealers for Utility Trailer Manufacturing Company, MAC Trailer, Dorsey Trailer, Fontaine Specialized, and Trailstar, we ensure that your investment is protected with comprehensive warranty coverage.

Our Warranty Promise

We understand the importance of keeping your trailers on the road. That’s why we offer a robust warranty program that covers a wide range of repairs and services. Our partnerships with leading manufacturers allow us to provide you with the best possible support and peace of mind.

Quick Turnaround Time for Repairs

One of the key benefits of choosing Interstate Utility Trailer is our quick turnaround time for repairs. We know that downtime can be costly, so our skilled technicians work efficiently to get your trailer back in service as soon as possible. With our state-of-the-art facilities and extensive inventory of parts, we can handle most repairs promptly and effectively.

Our Warranty Process:
  • Initial Assessment: When you bring your trailer to us, our certified technicians will conduct a thorough inspection to identify any issues covered under the manufacturer’s warranty.
  • Documentation: We will handle all necessary paperwork and documentation required by the manufacturer to process your warranty claim. This includes detailed reports of the issues found and the proposed repairs.
  • Approval: Once the warranty claim is submitted, we will work closely with the manufacturer to get approval for the repairs. Our team ensures that all communications are handled promptly to avoid any delays.
  • Repairs: After receiving approval, our technicians will carry out the necessary repairs using genuine parts and following the manufacturer’s guidelines. We aim to complete the repairs efficiently while maintaining the highest quality standards.
  • Quality Check: Before returning your trailer, we perform a comprehensive quality check to ensure that all repairs meet the manufacturer’s specifications and your expectations.
  • Customer Communication: Throughout the process, we keep you informed about the status of your warranty claim and repairs. Our goal is to provide transparent and timely updates to ensure you are always in the loop.
Authorized Dealer Benefits:
  • Expert Repairs: Our technicians are trained and certified by the manufacturers to ensure your trailer is repaired to the highest standards.
  • Genuine Parts: We use only genuine parts to maintain the integrity and performance of your trailer.
  • Comprehensive Coverage: Our warranty covers a wide range of issues, giving you confidence and security on the road.
Contact Us

If you have any questions about our warranty program or need to schedule a repair, please don’t hesitate to contact us. Our friendly and knowledgeable staff are here to assist you.

Contact Us Here

Check our Warranty documentation

Brochure img Dorsey Trailer Warranty Pdf icon Download PDF
Brochure img Fontaine Specialized Warranty Pdf icon Download PDF
Brochure img Trailstar Warranty Pdf icon Download PDF
Brochure img MAC Trailer Warranty Pdf icon Download PDF
Brochure img Utility Trainer Mfg Co Warranty Pdf icon Download PDF